FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1. Do you support OEM?

Yes,we offer OEM to all clients,produce according to customized design,personal logo,Size and lable.

2. How can we get samples?

Existing samples for quanlity.Cheking&custom samples for pre-view are all avaliable.Please send us your artwork&detailed requirements,we will checking&getting back to you.If you need samples with your alable.we will charge the lable plate-making fee.

3. What’s your payment terms?

Western Union,Paybal,T/T,Trade assurance are avaliable.if you have problem of payment method,plz let us know,we will check&give you some suggestions.

4. How about the shipping?

Express, sea or air are avaliable.We will provice high cost performance delivery method for your reference.

5. How about your response speed?

Our team is consisted of a group of diligent and enterprising people, working 24/7 to respond client inquires and question all the time. Most problems can be solved within 12 hours.

6. Do you have your own New Design

Our own designer will give you new yarn style every month, and all of our salesman have more than three years in this Field. We could keep good control for every order we are doing and help our customer to expand their market.

7. What’s kinds of clients do you serve?

We are the supplier of many specialty customers, such as LANAS, AUSSPINNES. So we know how to control the color, quality, delivery time. Sometimes we are opening the new style together.

We are also the supplier for big supermarket, such as NKD, KIK, and DAISO. We are very familiar to control many colors, the complex shipping marks and different port of discharge. Meantime, we often give our customers more suggestion for the market such as what is selling best, what is new for fashion, etc.

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